Fbazi Privacy Policy — Your Information How Secure We Are

This Privacy Policy for fbazi.casino ("fbazi", "we", "us") explains how we collect, use, store, and protect the personal information of our platform's users ("you", "member").

Please read this Privacy Policy before using any fbazi service. This policy is part of our Terms & Conditions and applies together with it.

Protecting the privacy of personal information is both a legal obligation and an ethical responsibility. fbazi follows international data protection standards and complies with all applicable laws.

Fbazi collects two types of information — data you provide directly and data collected automatically.

Information You Provide Directly:

• Full name, date of birth, and national ID number (for KYC verification).
• Mobile number and email address.
• Current address (full address required at the time of document verification).
• Payment details — bKash/Nagad number (full bank card numbers are not stored).
• The content of messages you send to customer support.

Automatically Collected Information:

• IP address and device type.
• Browser type and operating system.
• Login time, time spent on site, and pages visited.
• Gaming activity — which games you played, bet amounts, and outcomes.
• Transaction history.

Fbazi uses your information only for specific, clearly defined purposes, which are detailed below:

• Account Management: Completing the registration process, verifying your identity, and keeping your account active.
• Financial Transactions: To securely process deposits, withdrawals, and bonus payouts.
• Customer Support: To properly address your questions and complaints.
• Fraud Prevention: Detecting unusual transactions and keeping your account secure.
• Responsible Gaming: Monitoring signs of excessive gaming and offering support when needed.
• Legal Obligations: Record retention in accordance with regulatory requirements.
• Service Improvement: To analyze user experience and make fbazi even better.

Fbazi never shares your information with third parties for advertising purposes.

Fbazi does not typically share your information with third parties. It may only be shared in the limited circumstances outlined below:

• Payment Processor: Only the necessary information is shared to process transactions via bKash, Nagad, or bank transfer.
• Game Provider: When playing live games from Evolution Gaming or Pragmatic Play, only minimal data is sent to their servers.
• Law Enforcement: Information may need to be disclosed to authorities under a court order or legal obligation.
• Auditing Body: Relevant information is provided to regulatory bodies during license renewals or audits.

Fbazi uses cookies and similar technologies to enhance the user experience. Below is a breakdown of the cookies we use:

You can disable cookies through your browser settings, though doing so may affect some features of the site.

Fbazi uses a multi-layered security approach to protect your data:

• TLS/SSL Encryption: Every connection to the site is encrypted via HTTPS.
• Data Encryption: Sensitive data at rest is encrypted using AES-256.
• Access Control: Only authorized personnel can access specific data.
• Regular Audits: Third-party security experts conduct regular system audits.
• Two-Step Verification: Staff are required to use multi-factor authentication to access internal systems.
• Data Backup: Regular encrypted backups are maintained in separate, secure locations.

You have several important rights regarding your personal information:

To exercise any of these rights, email us at [email protected]. fbazi will respond within 30 days.

Fbazi retains your information only for as long as necessary:

• Active Account: All data is retained for as long as your account remains active.
• After Account Closure: KYC documents and financial records are retained for up to 5 years to meet legal obligations.
• Customer Support Conversations: Up to 3 years.
• Gaming Logs: 2 years for dispute resolution.
• Login Logs: 1 year for security purposes.

Once the designated retention period expires, fbazi securely destroys your data.

Fbazi strictly does not collect or store information from anyone under the age of 18. Age verification is mandatory during registration.

If we become aware that a minor has registered on fbazi, the account will be immediately closed and all associated data will be deleted.

Fbazi periodically reviews and updates this Privacy Policy. When significant changes are made:

• A notification will be sent to your registered email or mobile number.
• A clear notice will be displayed on the site.
• The last updated date at the top of the page will be changed.

Continuing to use fbazi after any changes have been made will be taken as your acceptance of the updated policy.

Contact us for any privacy-related questions or requests:

• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Via the chat button in the bottom-right corner of the site

We aim to respond within 72 hours. Complex matters may take up to 30 days to resolve.